We apologize for any troubles you may be experiencing.
Here's what may be going wrong:
1. You are entering your username or email address incorrectly.
- Please use the username or email you entered when signing up for this website (your username is what appers in theURL
of your site (www.mymangosteen.com/username)
- Please avoid using spaces
- If you don't know whether your email address is in our system, click the "Forgot Your Password?" link above and enter your email address to check against our records.
2. You are not a member of MyMangosteen.com.
- if you are a XanGo distributor, you may enroll and get your own MyMangosteen.com website by clicking here
3. You may be typing your password incorrectly, or you may have forgotten your password.
- If you have forgotten your password, please use the "Forgot Your Password?" link above to request that your password will be automatically sent to you via email.
4. Your Internet browser (such as Internet Explorer) may have its security settings set too high, or you may not be accepting "cookies" on your computer.
- In order to log in to your Back Office you will need to allow cookies be set for your web browser.
- Follow these simple instructions to accept cookies from MyMangosteen.com:
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If you are using Internet Explorer, here are the steps to allow cookies.
1. Click "Tools" in the top menu of your web browser
2. Click "Internet Options"
3. Click "Privacy"
4. Click "Edit"
5. Type in mymangosteen.com
6. Click "Allow"
7. Click "Ok"
8. Click "Ok"
If you are using another browser, please consult the help tab of that application.
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If the previous solutions do not solve your problem, please contact your Xangosteen Sponsor and have him or her submit a support request on your behalf in the Support Center of the MyMangosteen.com Back Office.
